Ingram Micro Cloud

Onboarded multiple global UX researcher team members, working on an e-commerce marketplace application
Executed thorough presentations on user expectations and end-product goals
Carried out intensive user interviews with multiple vendors internationally
Created detail oriented user journey maps and workflows
Worked on multiple user persona profiles of users from various types of companies

Conducted extensive Business Requirements Documentation analysis before design processes
Intensive study of user behaviour and analysis of users needs, wants and end-goals
Conducted research on Ingram Micro Clouds’ e-Commerce platform
Created interactive protoypes using Invision and Balsamiq
Prepared presentations for various products for the marketplace
Provided full workflows (Microsoft Visio) and journey maps for a full shopping cart experience
Worked closely with multiple teams, from product managers, technical business analyst, designers and software developers